9 Avril 2024
Executive program on Customer Journey in the Yachting Industry – WEBINAR
👉 Chart a course for success with the International University of Monaco’s cutting-edge suite of executive education.
• Embark on a transformative journey with our specially curated program for yachting industry executives. Delve into the intricacies of customer journey mapping (CJM) to master the seas of UHNWI client management.
• By understanding and acting on key insights into UHNWI behaviors and drivers, you can enhance every facet of the customer experience (CX), boost conversions, and navigate your firm toward increased market share and profitability.
• Under the guidance of Prof. Dr. Phil Klaus, a leading UHNWI researcher, gain exclusive access to strategies proven to streamline your path to customer satisfaction and retention.
© 2024/2024 International University of Monaco
L’International University of Monaco (IUM) est une école de commerce anglophone dédiée à la formation de futurs cadres et dirigeants originaires du monde entier dans des domaines d’activités à forte valeur ajoutée.
Elle offre des formations Bachelors, Masters, MBA et DBA dans des secteurs emblématiques de la Principauté : le luxe, la finance, le management international et le management du Sport.
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